Terms & Conditions
Welcome to GRAND VAPE. Please read these Terms and Conditions carefully before using our products or website. By accessing or using our services, you agree to be bound by these terms.
1. Definitions
•Company: Refers to GRAND VAPE, a company specializing in the manufacturing and distribution of electronic liquid (E-liquid) and vaping devices.
•Products: Includes all E-liquid products and vaping devices provided by the company under the brands “GRAND VAPE”, “GRAND BAR”, and other related products.
•User: Any individual who purchases or uses our products or visits our website.
2. Responsible Use of Products
• Our E-liquid and vaping devices are intended for adults only (18 years or older, or as per Egyptian local regulations).
• Selling or providing our products to minors is strictly prohibited.
• Our products are not recommended for pregnant or breastfeeding women or individuals with certain health conditions (such as heart disease or nicotine allergies).
• Users are responsible for storing products out of reach of children and pets.
3. Product Quality and Safety
• We are committed to providing high-quality products that meet global standards and are manufactured in certified factories.
• Users must read and follow the usage instructions and warnings on the product packaging before use.
• GRAND VAPE is not responsible for any misuse of the products that may result in personal or material damage.
4. Orders and Payments
• All orders are subject to availability and confirmation by the company.
• GRAND VAPE reserves the right to refuse or cancel any order for any reason, including suspected fraud or violation of these terms.
• Prices are subject to change without prior notice, but the applicable prices at the time of order confirmation will be honored.
• Accepted payment methods will be specified on our website or communicated by our sales team.
5. Return and Exchange Policy
• Due to the nature of our products, we do not accept returns of opened or used items.
• Products can only be exchanged in the case of a proven manufacturing defect, and customers must notify us within [number of days] of receiving the product.
• Customers are responsible for shipping costs in case of a return unless the defect is due to our mistake.
6. Intellectual Property Rights
• All content on our website, including the trademarks “GRAND VAPE” and “GRAND BAR”, is subject to intellectual property rights and may not be used without prior written permission from the company.
7. Limitation of Liability
• GRAND VAPE shall not be liable for any direct or indirect damages resulting from improper use of the products.
• Users assume full responsibility for the use of our products, and the company is not responsible for any side effects due to allergies or excessive use.
8. Amendments to Terms & Conditions
• GRAND VAPE reserves the right to amend these terms at any time, and any changes will be published on our website.
• Continued use of our products or website after modifications means you accept the updated terms.
9. Governing Law
• These Terms & Conditions are governed by the laws of the Arab Republic of Egypt, and any disputes shall be resolved under Egyptian law.
10. Contact Us
For any inquiries regarding these terms, you can contact us via:
• Email: [email protected]